Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Deliveries are free of charge. Shipping fees are applied in case of returns.

How long will delivery take?

48-72 hrs via UPS

How secure is shopping in the Online Shop? Is my data protected?

NKD utilizes SSL and HTPPS for secure payments and processing.

What exactly happens after ordering?

You will receive a confirmation email and you can inquiry about the status of the delivery.

Do I receive an invoice for my order?

Yes. You can request an invoice anytime.